3.9
2.66K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Amcrest Cloud is an AI-powered cloud service designed to work exclusively with the Amcrest line of IP cameras, including the latest 4K models.

The service is a premium cloud video monitoring platform designed for the home and small business and includes cloud storage, advanced camera health checks, motion detection alerts and more! The Cloud AI module enables world class people, vehicle, animal and objection detection to power your cloud surveillance.
Updated on
Mar 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance and Device or other IDs
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.0
2.56K reviews
Matt Brown
November 26, 2023
cameras are nice, better than the "standard" box set. the software isn't that polished. lot of work to setup. no way to setup push notifications to the phone app??? all I can do is email. I've used blink, much easier setup!!! my only reason to use armcrest now is I need the better cameras. $6 per camera is a lot for the cloud, others I've used are $15 a month for 5 cameras.
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Amcrest Technologies LLC
November 30, 2023
Hello, Push notifications are certainly available. It's all controlled in the app notifications settings for the Android OS. Contact us if you are still stuck: cloudsupport@amcrest.com
A Google user
December 24, 2023
Cameras basically work quite well and provide the needed info. Sometimes there is a quirk though that needs attention. E.g., what could use some improvement from a programming standpoint is the recording/reporting of motion events. E.g., rapid changes in daylight due to clouds covering, or uncovering sunlight, or shadows cast on a driveway or lawn by moving tree branches are reported as motion events. This should be quite correctible using modern programming and AI techniques.
17 people found this review helpful
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Amcrest Technologies LLC
October 26, 2019
Please contact us, we'll help: cloudsupport@amcrest.com
A Google user
January 25, 2019
App was working great, now after a few weeks, can not get notifications. Every time I open the settings, it has defaulted back to no schedules set with no events. I purchased this camera to keep an eye on pets. Live feed works great but cloud is not storing movement. If residence is burglarized, no evidence. After contacting customer support, they were able to explain how to correct the problem. The camera has to be deleted and go through complete install including hooking to router.
10 people found this review helpful
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Amcrest Technologies LLC
January 25, 2019
Can you please contact us directly. We can figure out what's going on: cloudsupport@amcrest.com

What's new

Added support for user admins and corresponding permissions
Fixed issue with the player going to a black screen
Fixed Event Explorer filtering disappearing in landscape mode
Fixed issue with Account Management not showing the correct plan
Fixed issue of availability for Samsung S22 devices
Fixed crash when you trying adding a camera that already exists on the account
Fixed issue with MDA image failing to load
Fixed issue with carousel events not showing an image